We're Hiring!  
Toll Free US & Canada: 1(877) 946-4743   Worldwide: +1(415) 869-7444

Our Data Centers

San Francisco, CA (US-WEST-1)

GoGrid's San Francisco data center was built by WorldCom in 2000. The building also houses "super-nodes" for Verizon and AT&T local phone service in San Francisco, so it is considered an "essential" facility because 911 calls are routed here. We share generators, power, cooling, and fire suppression infrastructure with Verizon, including dual 2 Megawatt generators that support the critical power requirements and operations of the building.

The highlights:

  • GoGrid Facilities—run and maintained by an established, profitable IT infrastructure company, with an excellent business track record
  • Fire Safety—a grid of "VESDA" AnaLASER laser smoke sensors, with 200 located on the ceiling and 200 located under the raised floor
  • Redundant Power—dual 2 Megawatt generators (that also support critical Verizon phone equipment) with 20,000 gallons of reserve diesel fuel on site and 4 x 500 KVA UPS backup
  • Network Connections—OC-12 and 10 Gigabit connections from Level 3, NTT, AboveNet as well as Gigabit connections from NTT, Verizon and peering of over 40 networks through PAIX
  • World-wide Server Hardware Power—several thousand dedicated servers in more than 100 countries worldwide
  • Network Operations Center (NOC)—state-of-the-art monitoring system controlling everything from network traffic and performance to power, temperature and security systems to services, applications, known vulnerabilities and RAID array status on customer servers
  • Seismically Retrofitted Building—extra-thick, reinforced concrete, Marine Corps engineered building with seismic retrofits; deemed an essential facility due to handling 911 calls.

Network Operations Center

datacenter NOC

GoGrid's Network Operations Center (NOC) is built right in the center of our data center floor, and is staffed 24/7/365 by certified systems administrators and network engineers. The 21 screens that make up our NOC monitor everything from network traffic and performance to power, temperature and security systems to services, applications, known vulnerabilities and RAID array status on customer servers.

  • Large on-site NOC with 24/7 Engineers
  • Real-time monitoring and alerts for all critical systems
  • Customer level service and application monitoring

Building Construction

datacenter building

Our data center is located in the San Francisco Telecom Center, conveniently located just south of San Francisco's Financial District. This 100% occupied telecom building also houses AT&T and MCI super nodes. The building was originally built in 1924 as a Marine Corps Depot for heavy equipment, so the five story structure is built of extra-thick, reinforced cast-in-place concrete. The building was seismically retrofitted in 1999 to convert the existing warehouse into a Telecom Center in accordance with San Francisco's Uniform Building Code, and then retrofitted a second time to exceed those standards by tenants AT&T and MCI in accordance with their stringent telecom carrier standards.

  • Secure building originally used for storage of military tanks and equipment
  • Built on an outcropping of solid bedrock that also supports a tower of the Bay Bridge
  • Seismically retrofit in 1999 to meet rigorous City of San Francisco building codes, then retrofit extensively by MCI again
  • Six separate fiber entrances with 2 fiber rooms. A large portion of the Bay Bridge Fiber Consortium terminates in the building (cross-bay Fiber)
  • State-of-the-art redundant systems for power, HVAC, fiber connectivity, seismic precautions and fire suppression

Fire Suppression

datacenter fire suppression

Our state-of-the-art fire suppression has three levels of protection. Halon fire extinguishers are located throughout the data center. We also have a two stage TotalPac double interlocked dry-pipe preaction system, with tightly defined zones to isolate and extinguish any fires without affecting surrounding areas. This system must detect both smoke and heat to be triggered. The data center is protected by a grid of 200 sensors on the ceiling and 200 under the raised floor plus "VESDA" AnaLaser-brand laser smoke sensors that are 10,000 times more sensitive than conventional smoke detectors and capable of detecting incipient smoldering. The system is monitored 24 x 7 on-site and off-site by both GoGrid and MCI NOCs.

  • Halon Fire Extinguishers
  • VESDA laser smoke detection with dry pipe suppression
  • Tightly defined preaction zones for localized fire extinguishing
  • Monitored and maintained by both GoGrid and MCI

Security

datacenter security

The San Francisco Telecom Center where our data center is located maintains the highest possible standards for physical security. This facility is home to only three tenants, MCI, AT&T and GoGrid, and is equipped with state-of-the-art video and audio monitoring equipment and 24 x 7 on-site guards. All people entering the building are required to register with the security office and leave a valid ID while in the building. Those not on the access list are not allowed into the building without an escort. We check in visitors a second time prior to entry into our data center on the second floor. The GoGrid NOC is staffed 24 x 365 and is afforded a direct line-of-site view into the data center.

  • 24 x 7 security guards at front entrance
  • Secondary check-in at our second floor data center
  • 24 x 7 systems administrators / NOC on the data center floor

Cooling

datacenter cooling

GoGrid has tremendous cooling infrastructure, with dual redundant chilled water supply loops and multiple Liebert air conditioning units pumping cold air into the pressurized raised floor of our data center. Chilled water is provided by the roof cooling towers, which also provide chilled water for MCI’s critical systems. Additional chilled water supply and return valves are already plumbed every thirty feet along the perimeter of our data center, allowing for rapid installation of additional Liebert units should increased cooling capacity be required.

  • n+1 Liebert VACs w/n+1 supply loops and chillers
  • Up to 300 tons of cooling capacity that runs on MCI’s chilled water systems
  • Raised floor system for efficient distribution of cooling

PowerInfrastructure

datacenter power generation

Our data center power is fed by conditioned UPS (uninterruptible power supply) electricity, with redundant feeds from dual 2 Megawatt generators that also support critical MCI phone switches. One generator can power the entire building for several days time, and there is 20,000 gallons of reserve diesel fuel on site. These generators are tested monthly stringent protocols, and every third month the power is disconnected from the two utility feeds to ensure proper generator operation.

  • Redundant power feeds with UPS power
  • 2 x 2 megawatt generators that also power MCI's local phone switches
  • 20,000 gallons of diesel fuel on site, hot-refill ready

Fiber and Bandwidth Providers

datacenter bandwidth

GoGrid operates its own screaming-fast network™, featuring multi-homed bandwidth with connections to over 40 networks. We route traffic over major Tier 1 Internet backbones such as UUNet, Level 3, NTT, AboveNet and PAIX, with no low-quality bandwidth and plenty of network capacity for maximum reliability and scalability.

  • Six separate building fiber entrances with 2 fiber rooms. The Bay Bridge Fiber Consortium terminates in the building (cross-bay Fiber).
  • GoGrid has 2 separate fiber entrances on different streets (both Spear and Harrison) for an additional layer of redundancy
  • Current Transit routed by GoGrid:
    • Above Net 10 Gig-E
    • Level 3 10 Gig-E
    • Verizon Gig-E and OC-12
    • NTT Gig-E
    • Peering with over 40+ networks at PAIX

Ashburn VA (US-EAST-1)

GoGrid's Ashburn, VA data center is managed by Equinix, a premier provider of global datacenter services. It was built in 2008 and features a state-of-the-art power and cooling infastructure, unrivaled physical security, and network-rich connectivity. Learn more about Equinix datacenters.

The Highlights

  • Managed and maintained by Equinix—who manages datacenters in 18 key global markets and have set the industry standard for secure, reliable datacenter services.
  • Robust power infrastructure—providing a minimum N+1 redundancy to ensure industry leading network and power uptime.
  • Cutting-edge fire detection and suppression—limiting the potential for damage in the event of a fire

Power Infrastructure

datacenter power

Equinix IBX centers are specifically designed to provide a robust power infrastructure with the highest level of reliability. The datacenters provide a minimum N+1 redundancy for every power system, delivering the highest levels of uptime availability.

  • AC and DC raceways with 2N distribution
  • AC power delivery via distributed redundant UPS systems
  • 48 hours worth of generator fuel and contracts with mulitple fuel providers
  • Isolation K factor transformers used for 480 volt UPS to 208/120 volt. K factor of K20
  • 80 degrees Centigrade rise; copper winding, DC system fuse protection; -48 volt delivery via fuse panels

Cooling

datacenter power

As demand for power and cooling continues to increase, Equinix’s stateof- the-art Heating/Ventilation/Air Conditioning (HVAC) system is a key feature of the the datacenter.

  • 13, 652 BTUH per cabinet
  • Eight 750-ton centrifugal chillers
  • Six variable primary chilled water pumps (N+2)
  • Eight condenser water pumps (N+2)
  • Eight cooling towers
  • 40 air handling units in the colocation area

Physical Security

datacenter power

All areas of the center are monitored and recorded using CCTV, and all access points are controlled. The datacenter is staffed with 24-hour security officers to augment physical security features, providing the utmost protection of your mission-critical Internet infrastructure.

  • On-site security 24x365
  • CCTV digital camera coverage of the entire datacenter, with detailed surveillance and audit logs
  • CCTV integrated with access control and alarm system
  • All doors, including cages, secured with biometric hand geometry readers

Fire Protection and Suppression

datacenter power

Cutting-edge fire detection and suppression systems, which limit the potential for damage in the event of a fire.

  • Multi-zoned, dry pipe, water-based fire suppression systems with sensory mechanisms (sniffers)
  • Zoned, gaseous based fire extinguishing system
  • Laser-based Very Early Smoke Detection Apparatus (VESDA)
  • Dual alarms (heat and/or smoke)

Flood Control

datacenter power

The building is constructed above sea-level with no basement, and includes additional flood control features to ensure that equipment damnage is minimized or prevented in the unlikely event of a flood.

  • Tightly sealed conduits
  • Moisture barriers on exterior walls
  • Dedicated pump rooms
  • Drainage/evacuation systems
  • Moisture detection sensors

Network

datacenter power

GoGrid operates its own screaming-fast networkTM, featuring multi-homed bandwidth with connections to over 40 networks. We route traffic over major Tier 1 Internet backbones such as Level 3, and AboveNet with no low-quality bandwidth and plenty of network capacity for maximum reliability and scalability.

  • GoGrid has 2 separate fiber entrances for an additional layer of redundancy
  • Current transit routed by GoGrid:
    • Above Net 10 Gig-E
    • Level 3 10 Gig-E

Questions?

Talk to a Cloud Hosting Expert Now