News & Events

Cloud infrastructure provider GoGrid announced on Tuesday that it has appointed three new executives to its management team. GoGrid named Heather McKelvey as vice president of engineering, Bryta Schulz as VP of marketing, and Dave Smith as VP of global sales.

GoGrid is a cloud hosting service, and operates Linux and Windows virtual machines. Their Hybird Hosting allows customers to provision virtual and dedicated servers on the same network. They also offer colocation services.

One of the biggest lessons learned by many of Salesforce.com's 2.1 million global subscribers, following the cloud computing giant's recent catastrophic power outage, is that support problems don't disappear when applications or infrastructures move to the cloud.

A failure of this magnitude highlights the need for end-users to first align their own internal support infrastructures with their cloud provider's before signing any agreement...This effectively raises the stakes when it comes to selecting an appropriate cloud service and dependable service provider.

Of course, even a watertight SLA is not a guarantee of a service provider's reliability, but more of an indication or guide as to how the company will react in a time of trouble.

A good example is cloud provider GoGrid's '10 000% guaranteed SLA'...it is clear GoGrid is offering a 100% uptime guarantee...

TMCnet had the chance to catch up with Keagy earlier today to get a sneak peek at the content that will be covered tonight.

"Just about everyone has cloud-washed their offerings," he told TMCnet. "Everyone is doing well by slapping the label cloud on their offerings, but cloud is very young and things are developing quickly and this ability for vendors to achieve success just by slapping a cloud label on what they are doing is not going to be there in a couple of years."