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How big data improves public service

While private enterprises are using analytics tools to assist their decision-makers in harnessing the potentially market-changing information in big data, the public sector and its affiliates are also looking to invest in the industry. 

Policing with cloud computing 
Law enforcement is now tapping into the capabilities of cloud applications to both solve and prevent crime. According to InformationWeek, gathering, assessing and sharing collected intelligence from the public was once an incredibly arduous task. In addition to the valuable information provided by users of social media platforms, the big data that is amassed through police reports is difficult for even the most adroit IT professionals. 

"By combining new digital technologies with analytics capabilities, police forces can, for the first time, generate important intelligence insights without the help of large teams of intelligence analysts," the article reported. 

Working through a server cloud, law enforcement's predicative analytics applications are assisting officers in deploying personnel where they are needed, identifying security threats and unsavory behaviors, as well as providing information to those working in the field. 

The article noted that the adoption of analytics tools doesn't come without necessary adaptation. Although the technology can help solidify networks between courts, prisons and police jurisdictions, legacy operational methods are no longer appropriate. Law enforcement staff must receive appropriate training so they can utilize every aspect of the data. 

Water works innovations inspired by predicative analytics 
In the wake of California's 2014 drought, water utility providers and aqua-technology innovators are making a consorted effort to curtail the effects the shortage is having on the state's residents. According to Computer World, the East Bay Municipal Utility District of Oakland used the data collected on its cloud infrastructure to issue report cards to 10,000 of its 650,000 water consumers. Two-person households that received concerned smiley faces on their statements used more than 127 gallons of water on a daily average. 

Apparently, the usage reports resulted in a 5 percent decrease in water consumption. The system used to collect the original data was developed by WaterSmart Software, which will help California meet its 20 percent per capita reduction goal. In response, instrument developer Leak Defense developed a device capable of saving billions of dollars in water loss. 

The adoption of cloud storage to support immense data reserves has given public service providers the ability to deliver assistance quicker than before and simultaneously engage constituents to participate in the process. As employees become more acclimated with the technology, the United States could witness widespread usage of predicative analytics tools. 

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