Compare GoGrid service levels against those of other cloud providers. Support levels are the standard offerings that are free to all customers.
| GoGrid | Rackspace | Amazon | |
|---|---|---|---|
| Support Level | Standard | Standard | Basic |
| Online Chat | X | X | |
| Emergency Response Time | 30 minutes | Immediate | N/A |
| Named Contacts | Unlimited | X | N/A |
| 24x7x365 | X | X | |
| Technical Guidance | X | ||
| Phone Support | X | X | |
| Forums / Wiki | X | X | X |
| Price | Free | Free | Free |
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