FREE technical support is always available from certified, on-site system administrators.

GoGrid Customer Portal https://my.gogrid.com

GoGrid's experienced and outstanding Technical Support Group provides the following free services and support:

Operating Systems

• Troubleshooting Initial Configurations
• Change Hostname
• Add/Edit DNS Zones/Records on GoGrid DNS Servers
• DNS/WHOIS Migration Consulting
• Configure Additional IP Addresses on NIC
• Assist Users with the GoGrid UI

Hardware and Network

• All hardware and network problems are fixed free of charge

Web-Based Control Panel Access Including:

• Deploy and Delete Servers, Databases, and Load Balancing
• Start, Stop and Restart Servers
• Add, Delete and Configure Private and Public IP Addresses
• View Your Available Bandwidth, Billing Information, and Server RAM Hours
• Order Additional IP Addresses
• Update Account Information, User Roles and Passwords
• Create and Manage Online Support Cases

Available Online Tools:

• Online Knowledge Base
• Web-Based Tutorials — Flash Tutorials
• GoGrid Community Pages, Forums and Blogs — Coming Soon!